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License details

This website holds information for Australian Residents only.

Clarity Financial Group holds an Australian Credit License under the National Consumer Credit Protection Act 2009 as issued by ASIC. License number 387423. We are members of the Finance Brokers Association of Australia. Membership Number 4111. We are members of the Australian Financial Complaints Authority. Membership Number 45422.

View the Clarity Financial Group privacy policy here.

Our complaints contact person for our Internal Dispute Resolution Scheme is Mark Edlund.
Phone: (02) 6209 1990
Fax: (02) 6249 1613
Postal Address: GPO Box 175 Canberra City ACT 2601
Email Mark

Our deputy complaints contact person is Kristy Edlund
Phone: (02) 6209 1990
Fax: (02) 6249 1613
Postal Address: GPO Box 175 Canberra City ACT 2601
Email Kristy

Australian Finance Group
As Mortgage Brokers we are required to process our loans through an Intermediary Company. We work with Australian Finance Group Pty Ltd as they have the best support in place to maintain our industry training and compliance. AFG provide an electronic platform which allows us to submit your loan application online directly to the lenders. This enables us to cut days off the loan process.

I entered the processes as a clueless first time buyer. Shannon worked at my pace to ensure I was confident with what was happening and what to expect next. I could not praise him highly enough.
Amie, October 2017
Arman found the best loan for us and made the process of switching lenders quick and hassle-free. I cannot recommend him highly enough.
Natasha, October 2017
Using Rob was a painless process - he did all the leg work, we just had to sign the documents!
Tracey, November 2017
I have no hesitation in recommending Rob and Clarity as a mortgage broker with knowledge, understanding and integrity who will work with you to achieve your goals and ambitions.
Mark, October 2017
Arman walked us through what was a complicated finance arrangement. The outcome was great as was the entire process - easy and trouble free.
Samuel, November 2017
Nitish was always professional, courteous and understanding of our needs, and his honest, friendly and personable approach was very much appreciated in what was a big life decision for us.
Michael, October 2017
Michael Searle is the best at what he does. His professionalism and knowledge of what he does is shown by how seamless the entire process is from application to settlement.
Paige, November 2017
Shannon is excellent in his profession, he is a great communicator and a good listener. We would be more than happy to recommend Shannon to friends and family.
Gabi, October 2017
Nitish guided us through the whole process. It was so comforting to have him help us at each step of the way.
Jennifer, June 2017
It was a delight to work with Arman as he was very friendly and accommodating as well as professional. He made the process of putting my mortgage application through very easy.
Arshia, October 2017
The service provided by Nitish went above and beyond my expectations. He was patient and kind and has an excellent knowledge of the products on the market and ensures that the clients needs are met to a 'T'.
Kelly, October 2017
Michael has great knowledge of the finance industry and his advice is second to none. He showed me ways to save money on my mortgage by way of refinancing. Thank you Michael!
Ann, October 2017

It can be hard to remain confident that the loan type and lender which was most appropriate to your needs at the commencement of your loan continues to be the most relevant today. Our qualified Mortgage Brokers will determine, based on your current circumstances, the loan type and lender best suited to you.

While switching lenders may not always be in your best interests, if our investigation reveals that a refinance would benefit you, we will be there to assist you with the process.

Refinancing can give you peace of mind, knowing that you have the most suitable loan structure for your current financial situation. It can also enable you to reduce your loan repayment amounts via a lower interest rate; to consolidate other debts such as personal loans or credit cards; to save on bank fees and charges by switching to a cheaper lender; or even by re-negotiating a better rate with your existing lender.

Best of all, Clarity Home Loans’ mortgage broking service costs you nothing and is obligation free.

1. Is refinancing the best option for me?

Before discussing your refinancing options, you should consider the benefits and drawbacks of your current mortgage product, and also all fees associated with transferring to a new lender. Depending on your current financial situation, you may also need to pay Lenders Mortgage Insurance (LMI) on the new loan.

As well as the option of obtaining a new loan from a different lender, it may also be feasible to refinance with your current lender. Speak to a Clarity Mortgage Broker today to clarify which option is best for you.

2. What costs are involved?

Whilst refinancing your home loan may save you money via a better product or lower interest rate, there may also be some costs associated that you need to be aware of and budget for. These may include:
  • Exit fees
  • Establishment /application fees
  • Loan approval fees
  • Settlement and handling fees
  • Additional mortgage stamp duty (if you increase your current home loan)
  • Mortgage registration & discharge

3. What is the process?

Just as when you applied for the original loan, when you apply to refinance you will be required to provide a range of documentation to support your application. As well as documents to verify your income, you will also need to provide details regarding the current mortgage and all other loans/debts such as the amount owing on the loan/s, the original loan amount/s, how much your repayments are, evidence of the last 6 months of repayment history etc.

4. How long until the new loan is established and the process is complete?

Whilst most approvals will occur within a few days, there is a wide variation in time frames between lenders and we do recommend that you allow for the possibility of the entire process taking at least a month, and up to 6 weeks.

5. Can I consolidate credit card or other debts into a home loan?

This is one of the reasons many people refinance. The advantage is that you pay a much lower interest rate on a mortgage than for most other forms of debt - e.g. credit cards, overdraft facilities, personal loans etc. Providing you have sufficient equity in your property, you may be able to consolidate all your debt on a home loan. If you take this option though it is important to make sure you maintain your repayments at their current level or you could end up paying more over a longer period of time. Speak to a Clarity Mortgage Broker to discuss your personal needs.

6. What are deposit bonds?

A deposit bond allows you to purchase a property using the bond as a substitute for a cash deposit. The bond acts as a guarantee that you will instead pay the full purchase price at settlement. Both short and long term guarantees are offered to suit any settlement terms.

Short term guarantees can be used for settlement periods of up to 6 months, whilst long term bonds can be used where settlement will not occur for between 6 to 48 months.