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License details

This website holds information for Australian Residents only.

Clarity Financial Group holds an Australian Credit License under the National Consumer Credit Protection Act 2009 as issued by ASIC. License number 387423. We are members of the Finance Brokers Association of Australia. Membership Number 4111. We are members of the Credit Ombudsman Service Limited.

View the Clarity Financial Group privacy policy here.

Our complaints contact person for our Internal Dispute Resolution Scheme is Mark Edlund.
Phone: (02) 6209 1990
Fax: (02) 6249 1613
Postal Address: GPO Box 175 Canberra City ACT 2601
Email Mark

Our deputy complaints contact person is Kristy Edlund
Phone: (02) 6209 1990
Fax: (02) 6249 1613
Postal Address: GPO Box 175 Canberra City ACT 2601
Email Kristy

Australian Finance Group
As Mortgage Brokers we are required to process our loans through an Intermediary Company. We work with Australian Finance Group Pty Ltd as they have the best support in place to maintain our industry training and compliance. AFG provide an electronic platform which allows us to submit your loan application online directly to the lenders. This enables us to cut days off the loan process.

I entered the processes as a clueless first time buyer. Shannon worked at my pace to ensure I was confident with what was happening and what to expect next. I could not praise him highly enough.
Amie, October 2017
Arman walked us through what was a complicated finance arrangement. The outcome was great as was the entire process - easy and trouble free.
Samuel, November 2017
Nitish guided us through the whole process. It was so comforting to have him help us at each step of the way.
Jennifer, June 2017
Using Rob was a painless process - he did all the leg work, we just had to sign the documents!
Tracey, November 2017
Michael Searle is the best at what he does. His professionalism and knowledge of what he does is shown by how seamless the entire process is from application to settlement.
Paige, November 2017
Arman found the best loan for us and made the process of switching lenders quick and hassle-free. I cannot recommend him highly enough.
Natasha, October 2017
It was a delight to work with Arman as he was very friendly and accommodating as well as professional. He made the process of putting my mortgage application through very easy.
Arshia, October 2017
The service provided by Nitish went above and beyond my expectations. He was patient and kind and has an excellent knowledge of the products on the market and ensures that the clients needs are met to a 'T'.
Kelly, October 2017
I have no hesitation in recommending Rob and Clarity as a mortgage broker with knowledge, understanding and integrity who will work with you to achieve your goals and ambitions.
Mark, October 2017
Michael has great knowledge of the finance industry and his advice is second to none. He showed me ways to save money on my mortgage by way of refinancing. Thank you Michael!
Ann, October 2017
Shannon is excellent in his profession, he is a great communicator and a good listener. We would be more than happy to recommend Shannon to friends and family.
Gabi, October 2017
Nitish was always professional, courteous and understanding of our needs, and his honest, friendly and personable approach was very much appreciated in what was a big life decision for us.
Michael, October 2017
At Clarity Home Loans we believe that to deliver the best results to our clients we need the best staff. With years of experience within the financial industry, the expert staff at Clarity are well-placed to deliver outstanding results, and have proven their abilities time and again. Meet the team that will help you throughout the home loan process and beyond:

Mark Edlund - Managing Director

Having started the business in 2006, Mark is the driving force behind Clarity Home Loans. Starting in the financial services industry as a mortgage broker in 1998, he has extensive knowledge of all aspects of financial property transactions. He is qualified in both financial planning and mortgage broking, and holds both a Certificate IV in Financial Services – Mortgage Broking and a Diploma of Financial Services – Financial Planning.

Kristy Edlund - General Manager, People & Performance

With 2 decades of experience in a variety of human resource management and business ownership roles, Kristy possesses a great deal of operational knowledge on the effective management of staff. This knowledge, enhanced by her Master’s in Human Resources and Organisational Development, combined with her passion for staff development and commitment to creating a positive culture, positively impacts our entire business.

Michael Searle - Broker Team Manager

Taking on the role of Broker Team Manager, Michael brings to Clarity over 14 years experience as a Broker. He has proven his expertise and professionalism over this time, having won several awards including being listed as a top broker by MPA (Mortgage Professional Australia). It is with great enthusiasm that Michael now turns his attention towards developing other Brokers and helping to ensure their success. With his passion to excel and reputation in the industry for exceptional customer service, Michael will now not only be servicing his own client's needs but aiding Clarity Home Loans in the growth of the company as a whole. Michael has a Certificate IV in Financial Services – Mortgage Broking

Arman Yazarloo - Senior Mortgage Broker

Celebrating 10 years with Clarity this year, Arman started at Clarity Home Loans in 2008 wanting to pursue something a little different and more challenging than his previous role in the IT industry. His friendly personality and commitment to customer service has seen him become one of Clarity’s biggest loan writers, a fact that was recently recognised when he was named in the Top 3 Brokers of the Year at the Australian Finance Group 2017 awards. He takes pride in making the whole process as simple as possible for his clients, keeping them informed throughout the entire loan transaction. Arman has a Certificate IV in Financial Services – Mortgage Broking.

Rob Garth - Senior Mortgage Broker

Recently awarded as Broker of Year at the Australian Financial Group 2017 awards, Rob has demonstrated extraordinary aptitude in the broking industry since he joined our team in 2008 as a lending assistant. Upon completion of his Certificate IV in Financial Services – Mortgage Broking in 2010, Rob moved into a Mortgage Broker role and very quickly proved his capabilities. His comprehensive understanding of the loan process and strong commitment to customer service ensures a smooth, stress-free transaction for his clients.

Shannon O'Neill - Mortgage Broker

Shannon joined Clarity looking to build a successful career as a Mortgage Broker, having completed a Diploma of Financial Services - Mortgage Broking, which is above the industry standard requirement. Shannon is now combining his experience; his strong attention to detail; and his friendly personality together to provide superior service to his mortgage broking clients.

Nitish Kumar - Mortgage Broker

Nitish joined Clarity seeking a fresh challenge after working in real estate for nearly 6 years - an experience which provided a very strong foundation of skills for this new endeavour. Originally working in a team with one of our award-winning Senior Mortgage Brokers, Nitish's strong communication & customer service skills combined with Clarity's intensive training resulted in Nitish quickly stepping out on his own as a Mortgage Broker. Nitish has completed a Certificate IV in Financial Services – Mortgage Broking.

Jessie Chen - Mortgage Broker

Jessie joined Clarity Financial Group in 2016, with over 7 years' experience in the home loan industry. She believes that a mortgage is more than just a transaction – it is also about building relationships and helping customers to achieve their dreams. Fluent in both English and Chinese, and committed to providing exceptional services to our clients, Jessie brings invaluable expertise to our team.

Guy Curtis - Mortgage Broker

Guy joined Clarity with a strong retail sales background and extensive management experience. He prides himself on providing a high standard of customer service, as well as his well-developed communication and problem-solving skills. Having completed his Certificate IV in Mortgage Broking, Guy is committed to learning all there is about this dynamic industry and building a successful career as a Mortgage Broker.

Matt Ryan - Mortgage Broker

Matt joined Clarity with over a decade of business experience and has an inherent understanding of the value of providing excellent customer service. Driven by the desire to help his clients meet their financial goals and objectives, Matt will continue to work closely with one of our Senior Mortgage Brokers as his experience and knowledge of this complex industry grows.

Jessica Pham - Client Care Manager

With over 7 years experience at Clarity and an in-depth understanding of all facets of the loan process, Jess' knowledge saw her promoted to the role of Client Care Manager. This role allows Jess to combine her vast experience with her desire to help our clients with all of their needs leading up to settlement and beyond. This vital role is responsible for ensuring the experience for all of our valued clients is a positive and professional one, and it is a role that Jess is perfect for with her friendly, helpful personality.

Lisa Henson - Client Care Team

With a career in the Financial Services industry spanning more than 20 years, Clarity is grateful to have Lisa join our ranks to take on a role in the Client Care Team. With a strong understanding of the home buying process - as both a lender and administrator - her comprehensive knowledge and friendly nature will guide and inform our clients throughout the entire process of buying a home.

Felicity Maddison - Office Manager

With more than 8 years in the industry, including time as an Accredited Mortgage Broker, Felicity brings a great depth of knowledge to her role as Office Manager. Working with our highly experienced and successful Mortgage Brokers to ensure an ongoing commitment to the highest levels of service, her understanding of the industry combined with her friendly nature ensures our clients are always in great hands. Felicity has completed a Diploma of Financial Services – Mortgage Broking.

Marion McGuire - Executive Assistant

After 5 years working in an administrative role in real estate, Marion joined the team at Clarity in 2012 looking for a fresh challenge and the chance to learn new skills. Her real estate knowledge, combined with previous experience within various public sector roles, provided a strong foundation upon which to build her career with Clarity. Marion's friendly, helpful nature and strong attention to detail ensures that she provides the very best service as Executive Assistant to the General Manager of Clarity Home Loans.

Cecelia Wykes - Broker Support Team Leader

Cecelia joined Clarity in an administration role in 2010. An extremely fast learner, she was quickly promoted and is now one of our most experienced, knowledgeable support staff. Her current role sees her process all facets of the loan transaction, taking on a high volume of work and responsibility due to her extensive experience within the business while providing exceptional support to one of our highest performing brokers.

Melissa Bodsworth - Broker Support Team

Looking for a new challenge, Melissa joined Clarity with many years of experience in the hospitality industry. Bringing skills from her previous role including compliance, communication and attention to detail to her role at Clarity, Melissa provides high levels of administrative support to our team of Mortgage Brokers, and excellent customer service to our valued clients.

Ryan Brighenti - Broker Support Team

After working in real estate for a number of years, Ryan has joined Clarity with the goal of becoming a Mortgage Broker. With a passion for property and desire to deliver superior customer service, Ryan will work closely with our team of Mortgage Brokers to develop excellent behind-the-scene support skills and exemplary customer service as his knowledge continues to grow and his career with Clarity progresses.

Sami Hetherington - Client Manager for Rob Garth

With a career that has been focussed on property for nearly a decade, including working in real estate and property planning, Sami is currently working alongside one of our Senior Mortgage Brokers as their Client Manager. With her positive attitude and customer service focus, she provides excellent care to Rob Garth's clients.